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Phillips 66 Aviation Recognizes Top FBOs in AIN 2024 FBO Survey

HOUSTON – (APRIL 25, 2024) – Phillips 66® Aviation, one of the largest refiners in the United States and a major contract jet and avgas fuel supplier to private, commercial and military aviation, celebrates its top-rated FBOs recognized in the Aviation International News (AIN) 2024 FBO Survey. This year, an impressive 26 FBOs in the Phillips 66 Aviation network received accolades.

The AIN 2024 FBO survey evaluates FBOs on a scale from 1 to 5 across five categories: line service, passenger amenities, pilot amenities, facilities, and customer service representatives. To achieve the highest overall rankings, an FBO must exhibit excellence across the five categories. According to the survey, six FBOs within the Phillips 66 Aviation network ranked in the top 5%, one in the top 10% and five in the top 20% of all FBOs in the Americas.

“We are proud of all the Phillips 66 FBOs honored in the AIN 2024 FBO Survey,” said Sunny Lopez, Manager, Phillips 66 Aviation. “The FBOs have once again demonstrated an unwavering commitment to excellence, general aviation services and customer support.”

National RankingFBOAirportOverall Average Score
Top 5%Galaxy FBOAddison Airport (KADS)4.74
Top 5%Henriksen Jet CenterHouston Executive Airport (KTME)4.74
Top 5%Jet AviationPalm Beach International Airport (KPBI)4.73
Top 5%Henriksen Jet CenterAustin Executive Airport (KEDC)4.72
Top 5%Business Jet CenterDallas Love Field Airport (KDAL)4.70
Top 5%Galaxy FBOConroe-North Houston Regional Airport, formerly known as Lone Star Executive Airport (KCXO)4.70
Top 10%Texas JetFort Worth Meacham International Airport (KFTW)4.66
Top 20%Aero CharterSpirit of St. Louis Airport (KSUS)4.63
Top 20%J. A. Air CenterAurora Municipal Airport (KARR)4.61
Top 20%Northeast AirPortland International Jetport (KPWM)4.61
Top 20%Cutter AviationPhoenix Sky Harbor International Airport (KPHX)4.60
Top 20%Cutter AviationCity of Colorado Springs Municipal Airport (KCOS)4.60

In addition to the FBOs listed above, the following Phillips 66 FBOs were ranked as top operators in their respective regions:

Galaxy FBO is a newcomer to AIN’s annual FBO survey and the newest of the three service providers at Dallas-area dedicated general aviation gateway Addison Airport. Yingling Aviation at Wichita Dwight D. Eisenhower National Airport (KICT); Fontainebleau Aviation at Miami-Opa Locka Executive Airport (KOPF); Hill Aircraft at Fulton County Executive Airport/Charlie Brown Field (KFTY); Jet Aviation at Bozeman Yellowstone International Airport (KBZN) were among the most improved FBOs.

AIN also recognized exceptional FBO employees and individuals who went above and beyond in providing outstanding customer service.

ProfessionalTitleFBOAirport
Angelica VillelaCustomer Experience ManagerBusiness Jet CenterDallas Love Field Airport (KDAL)
Holly HopkinsCustomer Relations ManagerTexas JetFort Worth Meacham International Airport (KFTW)
Julia MoggCustomer Service RepresentativeHenriksen Jet CenterAustin Executive Airport (KEDC)
Kerrie KieferCustomer Service ManagerCutter AviationAlbuquerque International Sunport Airport (KABQ)
Kevin CayerRegional Director of SalesFontainebleau AviationMiami-Opa Locka Executive Airport (KOPF)
Melissa ShollenbargerRegional Director of SalesGalaxy FBOAddison Airport (KADS)
Richard CampbellRegional Manager, Line ServicesCutter AviationPhoenix Sky Harbor International Airport (KPHX)
Shalene EnglandCustomer Service Representative ManagerJ.A. Air CenterAurora Municipal Airport (KARR)
Shanna AshCustomer Service ManagerHill AircraftFulton County Executive Airport/Charlie Brown Field (KFTY)
Tara Creel-CesenaGeneral ManagerCutter AviationPhoenix Deer Valley Airport (KDVT)
Ysabella TetleyCustomer Relations ManagerHenriksen Jet CenterHouston Executive Airport (KTME)

The results are determined by AIN readers and subscribers who visited FBOs in the preceding 12 months. For more information about this year’s AIN FBO Survey, click here.

To learn more about Phillips 66 Aviation, visit www.Phillips66Aviation.com , like us on Facebook and follow us on Instagram.