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Phillips 66 Privacy Statement

Effective Date:  July 13, 2022 

Phillips 66 Company is committed to protecting your privacy.  This Privacy Statement provides information regarding how we treat your personal data collected, and your associated rights when using websites, platforms, and other services that link to this Privacy Statement, or when purchasing products from, conducting business with, or otherwise interacting with a company or companies within the Phillips 66 group of companies (“Phillips 66”, “we”, “us”, “our”).   

If you reside in the European Economic Area (“EEA”) or the United Kingdom, please visit the relevant notices to find out how we process your information. 

Specifically, this Privacy Statement describes how Phillips 66 collects, uses, and shares your personal data when you interact with us online, including social media, or offline (collectively, our “Services”).  

If you are a job applicant, recruit, employee, contractor, or spouse/dependent of an employee of Phillips 66, please refer to the specific notice provided to you.  Phillips 66 employees may access such notices in the Personal Data Privacy Policy posted in the Policy Center. 

What Personal Data Does Phillips 66 Collect? 

Phillips 66 may collect the following types of personal data.  

How Does Phillips 66 Collect Personal Data?   

Phillips 66 collects personal data online and offline.  

We may draw inferences from any of the categories of data above described to help us tailor our communications to you and to improve our services. From time to time, we may also use or augment the personal data we have about you obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online. 

Cookies, Web Beacons, and Other Tracking 

Cookies are small amounts of data generated by a website and saved by your web browser.  Their purpose is to remember information about you.  Our websites may use cookies to track the number of times you have visited our website, to track the number of visitors to our site, to analyze visitors’ experience with our site, to store data that you may provide (such as preferences), and to store technical information related to your interactions with our websites and applications.  We may also use session cookies, which are deleted when you close your browser, to store your username, to facilitate movement around our site, and other information useful in administering the session on our site. 

Our site(s) may also contain web beacons, which are small, transparent image files.  Web beacons allow us to count the number of users who have visited pages of our site(s).  We may include web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon, including whether the recipient clicked on a link in the email or forwarded the email to another person.   

Here are some of the types of personal data collected when visiting our website and mobile application:  

Tracking Options and “Do Not Track” Signals 

Most internet browsers automatically accept cookies, but you may adjust your browser, operating system, or mobile device settings to limit certain tracking, decline cookies, or notify you when a cookie is being placed on your computer or device.  If you choose not to accept cookies, you may not be able to experience all the features of our site(s) or application(s).  You can typically delete existing cookies, although this means that your existing settings will be lost, such as stored usernames and other preferences.  While you may be able to disable the use of cookies through your browser or device settings, the Phillips 66 services currently do not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted. 

Our Use of Personal Data 

We use your personal data for the following purposes. 

We may aggregate, anonymize and/or de-identify data we collect about customers and site visitors and use it for any purpose, including product and service development and improvement activities. 

With Whom We Share Your Personal Data 

We may share your personal data within the Phillips 66 group of companies. We may also share personal data with:  

We do not sell personal data or transfer personal data to third parties to use for their own benefit.   

Operating Globally and International Transfers 

We may transfer personal data to and store personal data in countries other than the country where it was collected or where you accessed our websites or applications.  Those countries may have different data privacy and protection laws than the countries from which the personal data was collected or from which you accessed our websites or applications.  To the extent required by applicable law, we will take measures to protect personal data so transferred or stored.  For example, we implement Standard Contractual Clauses approved by the European Commission and use similar contractual obligations to comply with applicable laws of other jurisdictions.  By choosing to use our services, including our websites and applications, and submitting personal data to us, you consent to the transfer of such personal data outside of your country of residence.   

Personal Data Retention 

To the extent permitted by applicable law and in accordance with the provisions of this Privacy Statement, we keep personal data for so long as (1) it is needed for the purpose for which we obtained it originally, or (2) we have another lawful basis for retaining it beyond the purpose for which it was originally obtained. 

Security Measures 

We use technical, administrative, and procedural measures in an attempt to safeguard your personal data from unauthorized access or use. No such measure is ever 100% effective though, so we do not guarantee that your personal data will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such data. 

We use, and we require our service providers to use, industry standard security measures for securing and protecting personal data, including without limitation encrypting data in transit and at rest, as well as limiting access to personal data on a least privilege basis (i.e., giving each user access only to personal data needed to perform their specific job duties).  

Linked Websites 

Our websites and applications may contain links to other websites, including those of other companies, organizations, and publications.  These websites operate independently from our websites and applications, and we do not control and are not responsible for the content, security, or data privacy practices used by other entities.  You should review the privacy statements of those websites to determine how they protect and use your personal data. 

Children 

Our services, including our websites and applications, are not directed to children under 16 years of age and we do not knowingly collect any personal data from children under 16.  If we learn that we collected the personal data of a child under the age of 16, we will use reasonable efforts to delete such information from our systems promptly. 

Your Rights 

Depending upon the laws applicable where you reside, you may have any or all the following rights. Residents of California have the following rights. 

Phillips 66 will verify your identity in connection with any of the above requests. There may be situations where we are unable to grant your request, such as if we cannot verify your identity or if we need to retain the information to process an order you have placed. We will not restrict or deny you access to our Services based on the choices and requests you make in connection with your personal data. However, please note that certain choices may affect our ability to deliver our Services.  

To exercise any of your applicable rights, you may submit a request through our webform or call us at 1.800.527.5476. 

Our Response Process 

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.  Any disclosures we provide will only cover the 12-month period preceding our receipt of the verifiable request.  If applicable, our response will explain the reasons we cannot comply with your request.  For access requests, we will select a format to provide your personal data that is readily usable and should allow you to transmit the personal data without hindrance. 

We will not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded.  If we determine your request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Changes to Privacy Statement 

We reserve the right to amend this Privacy Statement at any time at our discretion and will review and update it as may be necessary but will do so at least annually.  When we do, we will revise the effective date at the top of this Privacy Statement.  Please revisit this page periodically to become aware of the most recent privacy terms; your use of our services linked to this Privacy Statement after such changes have been posted constitutes your agreement to such terms. 

Contact Us 

If you have questions regarding this Privacy Statement or our handling of personal data, you may contact us at phillips66.com/contact