May 1, 2025
Phillips 66 Aviation Honors FBOs in AIN 2025 FBO Survey
29 branded FBOs recognized for their outstanding customer service and operational excellence.
HOUSTON – (May 1, 2025) – Phillips 66® Aviation, one of the largest refiners in the United States and a major contract jet and avgas fuel supplier to private, commercial and military aviation, proudly honors the achievements of its top-performing FBOs recognized in the Aviation International News (AIN) 2025 FBO Survey. The AIN 2025 FBO survey winners were announced at AIN’s FBO Dinner & Awards Gala, a prestigious event celebrating excellence in the business aviation industry at the U.S. Freedom Pavilion at The National WWII Museum in New Orleans, Louisiana, on March 27th. This year, 29 FBOs within the Phillips 66 branded network have been honored for their exceptional customer service and top-tier operational performance.
The AIN 2025 FBO survey evaluates FBOs on a scale from 1 to 5 across five categories: line service, passenger amenities, pilot amenities, facilities, and customer service representatives. An FBO must exhibit excellence across the five categories to achieve the highest overall rankings. According to the survey, four FBOs within the Phillips 66 Aviation network ranked in the top 5%, three in the top 10% and four in the top 20% of all FBOs in the Americas.
“It’s rewarding to see Phillips 66 FBOs recognized in the AIN 2025 FBO Survey,” said Sunny Lopez, Manager, Aviation & Sustainable Fuels, Phillips 66® Aviation. “We are proud to support our branded FBO network and congratulate all the FBOs for their dedication to excellence in general aviation services, customer care, and operational performance.”
FBOs Recognized for Operational Excellence
| National Ranking | FBO | Airport | Overall Average Score |
|---|---|---|---|
| Top 5% | Henriksen Jet Center | Austin Executive Airport (KEDC) | 4.76 |
| Top 5% | Jet Aviation | Palm Beach International Airport (KPBI) | 4.75 |
| Top 5% | Henriksen Jet Center | Houston Executive Airport (KTME) | 4.74 |
| Top 5% | Galaxy FBO | Conroe-North Houston Regional Airport, formerly known as Lone Star Executive Airport (KCXO) | 4.71 |
| Top 10% | Business Jet Center | Dallas Love Field Airport (KDAL) | 4.70 |
| Top 10% | Galaxy FBO | Addison Airport (KADS) | 4.69 |
| Top 10% | Texas Jet | Fort Worth Meacham International (KFTW) | 4.67 |
| Top 20% | Aero Charter, Inc. | Spirit of St. Louis Airport (KSUS) | 4.64 |
| Top 20% | Cutter Aviation | Phoenix Sky Harbor International Airport (KPHX) | 4.64 |
| Top 20% | Cutter Aviation | City of Colorado Springs Municipal Airport (KCOS) | 4.62 |
| Top 20% | Northeast Air | Portland International Jetport (KPWM) | 4.61 |
In addition to the FBOs listed above, the following Phillips 66 branded FBOs were ranked as top operators in their respective regions:
- Southeast: Hill Aircraft at Fulton County Executive Airport/Charlie Brown Field (KFTY); Fort Lauderdale Executive Jet Center at Fort Lauderdale Executive Airport (KFXE); PrivateSky Aviation at Southwest Florida International Airport (KRSW); Jet Aviation at Palm Beach International Airport (KPBI)
- Great Lakes: J.A. Air Center at Aurora Municipal Airport (KARR); Lane Aviation at John Glenn Columbus International Airport (KCMH)
- South: Henriksen Jet Center at Austin Executive Airport (KEDC); Business Jet Center at Dallas Love Field Airport (KDAL); Galaxy FBO at Addison Airport (KADS); Texas Jet at Fort Worth Meacham International Airport (KFTW); Henriksen Jet Center at Houston Executive Airport (KTME); Galaxy FBO at Conroe-North Houston Regional Airport formerly known as Lone Star Executive Airport (KCXO); Jet Aviation Houston at William P. Hobby Airport (KHOU)
- Midwest: Elliot Aviation at Flying Cloud Airport (KFCM); Aero Charter, Inc. at Spirit of St. Louis Airport (KSUS); Million Air at Spirit of St. Louis Airport (KSUS); Yingling Aviation at Wichita Dwight D. Eisenhower National Airport (KICT)
- Northeast: Jet Aviation at Laurence G. Hanscom Field Airport (KBED); Northeast Air at Portland International Jetport (KPWM); Jet Aviation at Teterboro Airport (KTEB)
- Rocky Mountain: Cutter Aviation at Albuquerque International Sunport Airport (KABQ); Jet Aviation at Bozeman Yellowstone International Airport (KBZN); Cutter Aviation at City of Colorado Springs Municipal Airport (KCOS); Glacier Jet Center at Glacier Park International Airport (KGPI); Cutter Aviation at Phoenix Sky Harbor International Airport (KPHX); Cutter Aviation at Phoenix Deer Valley Airport (KDVT)
For the eighth consecutive year, Henriksen Jet Center at Austin Executive Airport (KEDC) has placed in the top 5% of all FBOs, ranking in the top 10 in the pilot amenities and facilities categories, and shared the highest score in this year’s survey in the passenger amenities category. Glacier Jet Center at Glacier Park International Airport (KGPI); Lehigh Valley AV Services at Lehigh Valley International Airport (KABE); Nantucket Airport at Nantucket Memorial Airport (KACK)were among the most improved FBOs. Jet Aviation at Palm Beach International Airport (KPBI) is the global chain’s highest-scoring location in AIN’s annual FBO Survey.
FBOs Recognized for Outstanding Customer Service
| Professional | Title | FBO | Airport |
|---|---|---|---|
| Julie McVey-Kellerman | Customer Service Representative | Aero Charter, Inc. | Spirit of Louis Airport (KSUS) |
| Richlin Lee | Brand Ambassador | Business Jet Center | Dallas Love Field Airport (KDAL) |
| Kerrie Kiefer | Customer Service Manager | Cutter Aviation | Albuquerque International Sunport Airport (KABQ) |
| Kristina Urbano | Customer Service Supervisor | Cutter Aviation | Phoenix Sky Harbor International Airport (KPHX) |
| Lisa Peterson | FBO Experience Manager | Galaxy FBO | Addison Airport (KADS) |
| Ysabella Tetley | Customer Service Manager | Henriksen Jet Center | Houston Executive Airport (KTME) |
| Tim Vallowe | Director of FBO Services | Jet Aviation | Scottsdale Airport (KSDL) |
| Ricky Vigue | General Manager | Northeast Air | Portland International Jetport (KPWM) |
| Holly Hopkins | Customer Relations Manager | Texas Jet | Fort Worth Meacham International Airport (KFTW) |
| Dominick DeDominicis | Operations Manager | Privatesky Aviation Services | Southwest Florida International Airport (KRSW) |
The results are determined by AIN readers and subscribers who visited FBOs in the preceding 12 months. For more information about this year’s AIN FBO Survey, click here.
About Phillips 66
Phillips 66 (NYSE: PSX) is a leading integrated downstream energy provider that manufactures, transports and markets products that drive the global economy. The company’s portfolio includes Midstream, Chemicals, Refining, Marketing and Specialties, and Renewable Fuels businesses. Headquartered in Houston, Phillips 66 has employees around the globe who are committed to safely and reliably providing energy and improving lives while pursuing a lower-carbon future. For more information, visit phillips66.com or follow @Phillips66Co on LinkedIn.
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