Field Information & Technology Services (FITS®) gives customers and employees a more reliable way to access gas gathering, production and meter data in one place.
Midstream went live March 31 with a rebuilt FITS® platform, modernizing a tool that supports customers, enables billing-related services, and gives Phillips 66 a stronger technical foundation for the future.
Why it matters
FITS® is more than an internal tool. It is also a customer-facing platform that supports subscription-based services, reporting and data-delivery options, and revenue tied to those services through SAP billing.
The rebuild also put FITS® on a more modern architecture designed to simplify the environment and better align with Phillips 66 security requirements.
That means FITS® helps Phillips 66:
- Give customers timely access to production data through web, mobile and reporting channels.
- Support commercial relationships with a service customers use everyday.
- Improve visibility into production and meter activity.
- Help teams identify and respond to issues faster.
- Create a more scalable foundation for future support and enhancements.
“FITS® is one of those platforms customers count on every day, even if most of the work happens in the background.
This rewrite gives us a more modern foundation to deliver timely data, support our commercial relationships, and serve customers without disrupting the business.”
Brian O’Neill
Sr. manager, business systems, Phillips 66
What fits® does
FITS® is a Midstream application that brings gas gathering, production and meter together from field equipment and related systems, then turns that information into reports and views customers and employees can use.
In simple terms, it allows customers and internal teams to:
- See how much gas is being produced.
- View the meter readings tied to that production.
- Access that informationin one place instead of pulling from multiple systems.
- Use daily, hourly, and monthly meter data, along with meter analysis and production views, to monitor activity and make decisions.
That visibility helps users track volumes more quickly, spot issues sooner and support day-to-day operating and commercial decisions.
value in day-to-day operations
The platform’s value shows up in everyday use. By reviewing trend data, the FITS® team can often identify tower or meter issues before a customer is aware of a problem, then work with the right teams to help resolve it.
That helps:
- Keep customers informed.
- Reduce response time when issues arise.
- Support smoother day-to-day operations.
“Getting this rewrite across the finish line took close partnership and steady focus from the team every step of the way,” said Tabatha Floyd, Specialist, FITS® Business Services. “We were able to modernize an important platform while keeping the business running smoothly, and that puts us in a better position to support customers and respond to issues quickly.”